Once again I want to express our appreciation to you for working the MANY hours you did for us to achieve our closing in such a short amount time. You were unbelievably quick with your responses to our many questions.
I couldn’t have asked for better guidance from Susan during the purchase of my first home! She was always available to answer my questions and was my voice of reason anytime I felt anxious about the mortgage process. Susan is truly dedicated to her clients and I cannot thank her enough for being there for me through it all.
Susan is undoubtedly the best mortgage consultant I’ve ever worked with. She is extremely knowledgeable and resourceful about everything related to home mortgage, and she’d gladly share her knowledge with you. She will also treat you with utmost respect, integrity, and transparency. She is honest, personable, intelligent, and 100% reliable. Ask her a question via phone or email, and she will get back to you with answers in no time. I was often amazed by Susan’s responsiveness, diligence, and exceptional attention to details. I feel very lucky to have met Susan at a difficult time when one of my clients had been turned down by a lender and was struggling to find the right lender who could get her to close on her new home on time. Susan made it happen with her knowledge and expertise in the business and really made ‘the impossible’ to ‘possible.’ She really is exceptional!
Susan truly earned her five-star rating with my most recent client. He was a first-time home buyer who basically ended up going through the home buying/mortgage process twice. Before closing on a home last week, he initially went under contract with a different home, which he elected to terminate the contract on toward the end of the due diligence period. Through this entire process Susan provided exceptional service, guidance and expertise. No matter when we contacted her, she always got back to us promptly. Even on weekends! Because of her vast knowledge, accessibility, attention to detail, and commitment to providing unapparelled service, I recommend her to everyone.
As a first time home owner I was in a typical situation where I needed to be helped every step of the way with my journey. I was lucky enough to have contact with Susan, who provided me with more help than I could ever thank her for. The knowledge and experience she has made completing my home purchase possible. I am so grateful for the time she spent on a daily basis with me for an entire 3 months of work ahead of my eventual closing. Susan seemed to be my saving grace every day, all day and all week. I will be forever grateful for her help in getting me into my home!
Susan has become an integral part of our office as well as every buyer that I have presented. Definitely an exciting time for all parties of a transaction. Patience and understanding have gone a very long way throughout the past several transactions. I will always send my clients her way to make sure they receive the best possible experience.
Susan Andy the Allen Tate team delivered a great experience, exceeded my expectations. Very responsive and guided me through the process.
Susan provided me with first class service through the entire lending process. She was always available to answer any question or concern that I had along the way and made sure I felt valued and taken care of. Thank you, Susan, for your care and attention through my journey to home ownership--I couldn't have do it without you.
Shataakshi and Stefan O'Neil
Susan was the best and got us an amazing deal on our mortgage!!! From the start, she gave us a lot of really great advice and information, and even encouraged us to consider competitors and give her a chance to beat them. Above all, she was extremely responsive by email or text. Any time or day we messaged her, she got back to us very quickly. She was absolutely instrumental in us getting our house in this crazy market, writing us a pre-approval letter on a Sunday so we could put in an offer. She anticipated any problems that might come up in underwriting and asked for documents well in advance. She stayed on top of everything so that we closed smoothly and on time even on the tight schedule. Thank you so much Susan!!!!! We will recommend you to everyone we know!!!!
Meghan and Brandon G.
Working with Susan is an absolute pleasure! We are so thankful for all the help and guidance she gave us. Susan was always very responsive--whether we needed a pre-approval letter or had several questions, she was right there. We couldn't have asked for a better or more knowledgeable mortgage consultant!
I bought my first home & Susan made this somewhat scary and overwhelming experience much more bearable and calm! A true pillar of knowledge, you can just tell Susan has many many years of experience. She was communicative, prompt, honest, and so kind. I will be recommending her to everyone!
Allison and Guillermo
Susan was so great throughout the entire process. She always responded right away and gave us all the information we needed. Also in the house-hunting phase, she was so prompt with her pre-approval letters for specific properties, which is critical in today's market. Couldn't have asked for a better mortgage agent. Thank you, Susan!
Did a good job answering all of my questions and helping me traverse through my first home-buying process.