Susan truly earned her five-star rating with my most recent client. He was a first-time home buyer who basically ended up going through the home buying/mortgage process twice. Before closing on a home last week, he initially went under contract with a different home, which he elected to terminate the contract on toward the end of the due diligence period. Through this entire process Susan provided exceptional service, guidance and expertise. No matter when we contacted her, she always got back to us promptly. Even on weekends! Because of her vast knowledge, accessibility, attention to detail, and commitment to providing unapparelled service, I recommend her to everyone.
As a first time home owner I was in a typical situation where I needed to be helped every step of the way with my journey. I was lucky enough to have contact with Susan, who provided me with more help than I could ever thank her for. The knowledge and experience she has made completing my home purchase possible. I am so grateful for the time she spent on a daily basis with me for an entire 3 months of work ahead of my eventual closing. Susan seemed to be my saving grace every day, all day and all week. I will be forever grateful for her help in getting me into my home!
Susan is undoubtedly the best mortgage consultant I’ve ever worked with. She is extremely knowledgeable and resourceful about everything related to home mortgage, and she’d gladly share her knowledge with you. She will also treat you with utmost respect, integrity, and transparency. She is honest, personable, intelligent, and 100% reliable. Ask her a question via phone or email, and she will get back to you with answers in no time. I was often amazed by Susan’s responsiveness, diligence, and exceptional attention to details. I feel very lucky to have met Susan at a difficult time when one of my clients had been turned down by a lender and was struggling to find the right lender who could get her to close on her new home on time. Susan made it happen with her knowledge and expertise in the business and really made ‘the impossible’ to ‘possible.’ She really is exceptional!
I couldn’t have asked for better guidance from Susan during the purchase of my first home! She was always available to answer my questions and was my voice of reason anytime I felt anxious about the mortgage process. Susan is truly dedicated to her clients and I cannot thank her enough for being there for me through it all.
Once again I want to express our appreciation to you for working the MANY hours you did for us to achieve our closing in such a short amount time. You were unbelievably quick with your responses to our many questions.