Jordan consistently went above and beyond expectations in helping us buy our dream home. He was friendly and helpful, shared his expertise and invested his time throughout the process. He made the home buying experience very pleasant, and eased our challenges with purchasing a home from out of state.
J.D. & Hilary McFarland
We recently moved from Ohio to North Carolina, and we have to admit, we were nervous about leaving the only state we've ever called home. The first step in getting comfortable in a new state starts with finding the right home, a home that you can be excited about coming to. In order to find the "right" home, particularly when you're coming from out-of-state, you've got to have a real estate agent that you trust-one that understands our needs, one that sympathizes with the stress of relocating, and one that is willing to go "above and beyond" to find the home of our dreams. That's exactly what Jordan Cook did as our agent, and then some....
My wife and I showed interest in ~30 different homes throughout the process, but only personally walked through half that amount. For the other 15 homes, Jordan was willing to take time out of his day to go to the home, and provide us a digital tour via FaceTime, making the process much easier while we remained in our prior home in Ohio. Not only was Jordan willing to conduct these virtual tours, he often was able to get these scheduled within 24 hours of our request, showing a sense of urgency in showing us potential homes in a timely manner.
A sense of urgency was important to us, but prior to knowing Jordan, we wondered if our own sense of urgency would result in Jordan "selling us" on any home in the neighborhoods we had targeted. He did exactly the opposite-he was candid and honest at all times, voicing his own concerns/watchouts (if present) for any homes we had expressed interest in. His honesty resonated very quickly, and we were able to build a relationship on trust very early in the process. This trust went a long way in my Wife and I being confident that we would find a home that was exactly what we were looking for-it also gave us confidence to be patient with the process, because we knew Jordan wouldn't allow us to rush into anything that didn't make sense-either financially, or because it wouldn't meet our needs.
Ultimately we found a home in Davidson, and we moved into our home in late February. Little did we know that due to COVID-19, we'd be spending A LOT of time here...thankfully, it's a home that we absolutely love, and feel fortunate that we're spending quarantine in a home that truly FEELS LIKE HOME. We owe a lot to Jordan for helping us find such a great house, in a great neighborhood, and at a great price-a price that Jordan assisted in the negotiation process to ensure we got the best deal possible.
Purchasing a home can certainly be a "transactional" process, but the best compliment I can give Jordan, is that the process with him was exactly the opposite. Jordan became far more than our realtor during our home search, more importantly, he became someone we consider to be a friend-the first friend we made here in NC. Jordan was able to listen to our needs, and quickly understood what we were looking for. He provided honest feedback, and was willing to be flexible with his own schedule to make life more convenient for us (preventing us from taking dozens of trips from OH to NC). Ultimately he helped us find a home that we absolutely love, at a great price, and became a true friend in the process. we can't say enough positive things about our experience with him, and we know that we will likely one day move again-and when we do, our first phone call will be to Jordan Cook, asking him to be our agent.
Jordan did a wonderful job communicating and making recommendations of various services. He was always very professional and making you a priority.
Jordan was extremely customer service oriented. He made sure he was available when it best fit my schedule and he listened to feedback to help narrow down the available properties to include only those I was interested in. I would and will recommend Jordan to anyone who asks me for a real estate reference.
Jordan was patient, thoughtful, and amenable to our schedules. He helped shape our decision without being pushy; instead, he shared anecdotes which allowed us to glimpse possibilities, both positive and negative, in each home we viewed. Jordan's expertise is apparent, and his availability is fantastic, especially since I required several explanations of newly-acquired, real estate lingo. Thanks, Jordan!
I would like to begin sharing my selling experience with the very first day Jordan and I talked. He was upbeat, positive, knowledgeable, and came across in the most confident way. He shared his realtor and professional achievements, company background, and explained everything he would do to achieve interest and potential buyers. Throughout the entire process and right on thru closing and follow up, he displayed nothing but professionalism, respect, and encouragement, and went above and beyond in many instances. I highly recommend Jordan Cook as your next agent.
Jordan was a pleasure to work with during our search for a new home in the Lake Norman area. He has a good understanding of the market and provided us with updated information on a regular basis. He also responded quickly to phone calls and was willing to work with us to make the process go smoothly. I highly recommend Jordan.
Trisha Capitelli & Thomas Carbone
Jordan was a sheer pleasure to work with! Jordan is professional yet very personable, we appreciate the laughter and keeping things light during the sale of our home. We could not imagine having worked with anyone else. We were most certainly in good hands with Jordan and we appreciate his follow up and attention to detail! Kudos to Jordan! Simply said, "A fantastic experience". We truly thank you Jordan!
Jordan was a pleasure to work with. He walked us through the entire process, and made selling our home very painless. He pushed us out of our comfort zone on price which worked out nicely as his suggestion netted us a higher selling price in the end. Jordan was always available to answer a phone call or to respond to a text. I would highly recommend Jordan to anyone in the market for a real estate agent.
Jordan was great to work with. It took us a while to find just the right house that would fit our needs. Jordan was very patient. We were coming from MI and were back and forth many times. When we were not able to look at a house Jordan went to the house for us and we did a Skype tour of the home. He definitely goes the extra mile for his clients. I would definitely recommend him to anyone who is buying or selling a home in the Charlotte area.
Working with Jordan was fantastic! He was so patient with us and the thousands of questions we had. He went above and beyond to meet us several times and he's definitely a no-pressure agent. We absolutely love our new home and we are so grateful for everything he did to ensure we found the perfect resting place for our family.
Jordon was very knowledgeable of the sales area , from start to close everything was flawless.
Jordan was excellent to work with. Jordan listen to everything we wanted in a new home and found us the perfect one for us. He assisted at every step of the way and answered every question or concern we had and made the process as painless as possible.
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I couldn’t recommend Jordan highly enough! He helped me to find my initial temporary home in Charlotte when I had just moved from the West coast and didn’t know the city at all. He listened closely to all the different things I wanted and steered me to a neighborhood that was exactly what I had been seeking. Then, when it was time to buy, he helped me find the perfect house and provided guidance and advice throughout the purchase process, with a very difficult seller. He was diplomatic when needed but absolutely had my back throughout the many, many conversations and relentless back-and-forth process. He also kept me calm and reasonable, sharing his experience and expectations, every step along the way. Jordan was always very responsive even through the holidays and was a step ahead of my requests and questions. I would absolutely recommend him to anyone looking to buy or sell and would not hesitate to call him if I were ever to need a realtor again. I’m so thankful for Jordan’s role in helping to make Charlotte feel like home.
Our experience with Jordan was great. This was the first time we were selling a home. Jordan was able to answer any questions that came up. Everything was scheduled and completed in a timely manner. I would definitely recommend Jordan to anyone.
Jordan went above and beyond in every aspect of our home buying experience. He’s a remarkable asset to Allen Tate and I would recommend him to anyone buying or selling a home. I couldn’t be more happy with the service I received. Jordan made us feel like we were always in good hands and always had our best interest. Thanks so much Jordan!
Mike and Melody
Jordan went above and beyond to make our buying experience as pleasant and seemless as possible! We had the extra challenge of purchasing a home from out of state and Jordan made himself available when we were in town so we could get the best insight on the area right for us! He even changed his schedule hours before our departing flight to show us a property “one more time”. (That ended up being the one) We would highly recommend trusting Jordan with your purchase or sale of a home
Jordan is extremely knowledgeable in all aspects of buying and selling a home. Jordan provides honest opinions and is always very responsive. I would highly recommend him.
Very happy with the services from Jordan Cook. He was always accommodating and getting information back-and-forth to us and I would recommend him to anyone
Jordan was the perfect realtor for our relocation. I have moved several times in the past, but this was the smoothest transition I have ever experienced. Jordan handled so many things for us since while we were out of town and was available to us 24/7. He dealt with some difficult situations on the seller side with great patience and professionalism. I can honestly say this was the easiest move in part due to Jordan and his hard work. BIG thanks to Jordan and Allen Tate.
Lynn and Bryan Keith
From the initial phone call, we felt like he understood our needs and made us feel completely comfortable. Moving to a brand new city with so many options was overwhelming at times and Jordan was always so patient with us and helpful as we narrowed down our options. We never felt rushed and enjoyed our time viewing houses with him. We almost always had our young children with us and he was so great with them and understanding to our needs because of them.
We are really and truly so grateful to Jordan for his knowledge, his patience, his professionalism, and his friendship. We are so happy we got to work with him through the process of finding a great home for our family.
We had the pleasure of working with Jordan on our relocation to Charlotte this year. His professionalism and attention to detail made it a very smooth move. He was knowledgeable on all things and did a great job answering all our questions and helping us to see a variety of homes before settling on the one that we purchased. We could not have been more pleased.