Elaine Young was extremely helpful during our home loan process. Answered all my questions in a timely matter. Went above and beyond my expectations of helpfulness and customer service. I would highly recommend her services !!
I found Elaine a delight to work with throughout my loan process. She was a thorough professional and a steady force moving the approval process through the maze of regulations and requests. In spite of having two houses and a piece of land (out of state) in varying stages of sales transactions Elaine was able to place my loan in a short timeframe. Elaine will be my first call when I need mortgage services in the future, and I will emphatically recommend her and Allen Tate Mortgage to anyone I know in the market.
Zach & Kristy Bortle
Elaine and her team were great to work with. Highly recommended!
Elaine Young was a great help during my loan application process. She was prompt and thorough and easy to reach if I had a question. She made recommendations that were definitely right for me. She was always very positive and a pleasure to work with. I would highly recommend her as she made the very tedious and stressful loan process easy.
I was extremely pleased with Elaine Young's service. She was very helpful, friendly, accommodating, and patient with me. She made herself available all the time and returned calls readily. Her directives were excellent and made my experience easy. I felt confident with her ability and knowledge. Overall, it has been a pleasure working with her.
Elaine's attention to the details of the loan for our home purchase was essential to complete closing in a short amount of time.
Elaine was wonderful to work with while securing my mortgage with Allen Tate. She was very responsive, sincere, and has great communication skills. She followed up and took the time to make sure everything was taken care of, I had unanswered questions or doubts during the process. I was pleasantly surprised that she took time to come to my closing just to be sure everything went smoothly. Absolutely above and beyond, wonderful customer service and I would highly recommend. Fran was also phenomenal. Taking time to call me just to keep me posted on the status of my loan. She was very professional and did an excellent job.
Elaine was awesome to work with! She was very knowledgeable, efficient and responded to everything very quickly. She also stayed on top of our loan to be sure everything was completed. I couldn't have asked for a better Mortgage Loan officer!!
David & Tami Styer
We had a very short timeframe and Elaine made it happen!! Thanks Elaine!
Steve & Trisha Mitson
What can i say about Elaine! What a wonderful person to work with. Not only did she take care of my loan, she went beyond her scope of work to save me money. She understood my needs and advised me of all my options to help my budget. What a wonderful individual to work with. I would recommend her to all my friends and family, My gratitude Elaine.. Thank you for all your help.
Elaine had to move mountains to get my closing to go through! She was immensely helpful in all aspects of the tangled web that occurred due to no-one's fault. I appreciated her continual encouragement and cool head, but, mostly I appreciated her competence to get the ball across the goal line!
I am a 68 year veteran that already had financing arrangements approved and setup with a VA lender from out of state and into the final stages of buying our new home. Even though my Allen Tate real estate agent did an outstanding job with negotiating with the seller, the closing costs that this VA lender charged me was way out of line to the point where I wanted to cancel. Fortunately, I was able to meet Elaine who went above and beyond helping my wife & I in arranging financing through Allen Tate that was far and away better than I could have gotten from ANY financing source. I would highly recommend to any veteran to seek Elaine's expert advance for buying a home!!
Elaine is extremely efficient and professional. She truly made it an easy process and kept me up-to-date and informed the entire time. Not to mention, my loan was "clear to close" in only about 2 weeks!
Elaine was awesome to work with and could not have been more helpful. She is a superstar!!!
Elaine is an amazing mortgage consultant. She will give you all the tools needed for a successful mortgage process. She was open and honest throughout the whole process, answering questions and explaining the process in great detail. She will go above and beyond to keep your interests in mind. She did an outstanding job for us. Thank you so much Elaine!!
Elaine was fantastic. She had great communication which made for a easy and simple loan process. Thank you!
Scott & Denise Addington
Our experience with Elaine was AMAZING! It was a complete pleasure from our initial meeting to closing. Her professionalism and dedication are such an asset to Allen Tate. Elaine's knowledge and follow through were also outstanding. We were convinced from the very start that we had made the right decision with choosing Allen Tate to be our mortgage lender. We would highly recommend Elaine for anyone seeking a home mortgage.
???????Brett & Mendy Hickman
Elaine Young, Susan Huber and Fran Fenesy were absolutely fabulous. We've purchased 4 homes since 1999, and we've refinanced a few times over the years as well. This was by far the best experience we have ever had. I interviewed three other companies, but as soon as I talked with Elaine, I knew who I wanted to do business with. Anytime I had questions or concerns, all I had to do was pick up my cell and text or call Elaine. Thank you so much for making this mortgage process go so smoothly. I will definitely recommend Allen Tate Mortgage to friends, family and colleagues. Thank you!
Seriously, Elaine and her team were nothing short of excellent in this whole process. She answered my personal calls or returned without delay. She was always willing to review any questions and walk me through the processes. She even spared no time assisting us when our closing dates were extended for flooding reasons. Her team was fast and responsive, as well. I would highly recommend using Elaine for your transaction!
Elaine is very professional and extremely knowledgeable about the products and services she provides. Definitely an asset to Allen Tate Companies.
Everyone worked as a team, both leaders and supporting staff. All were courteous, friendly, helpful...nothing was too much trouble. Always a smile felt through the phone as well as shared information and an occasional chuckle.
Working with the Allen Tate Mortgage team led by Elaine Young was a great decision. Elaine led the process with a professional and steady approach. She provided the much needed attention to detail always needed during the mortgage application process and was always available to talk and was very responsive. The Allen Tate mortgage application website was also a positive experience. All documents could easily be uploaded and a quick response was provided knowing a document was received. During these challenging times for all mortgage applicants, Elaine always maintained a calming presence and her wealth of knowledge in the industry was a great asset.
This was by far the best experience i have ever had with a mortgage partner. I had lots of questions and Elaine was very quick to respond.
Working with Elaine & Allen Tate was a pleasure! She guided us through the process and was quick and available! Thank you again for all your hard work!
Tracy & Council Bradshaw
My husband and I recently worked with Elaine and her team for the 3rd time!
Our experience was once again, outstanding and the entire process was easy and painless.
We opted to take advantage of LOWER interest rates and refinance our home to make smart upgrades to benefit us now and down the road when we sell.
Elaine and her teammate, Susan made the entire process enjoyable and painless... even during the COVID 19 Pandemic.
I mostly appreciate that Elaine is straight forward, positive and "on time" when it comes to closing. She's a true PRO.
When you've used a lender three (3) times in a ROW...that says a lot!
We trust, respect and enjoy working with Elaine and will be calling her again in a few years:O)
Thank you to Elaine and her team for making the refinancing process quick and easy.
I had an excellent experience with Elaine and her team. We had an aggressive close date and the team did a great job getting the job done. Elaine did a very good job regarding communication so that I knew where we were in the process and what I needed to do to keep things moving. I would definitely recommend Elaine.
Elaine Young and her staff were very professional. I called several times with questions and someone was always available to answer my questions.
They made all the paper work easy by way of email.
As a real estate closing attorney, I work with hundreds of lenders on a daily basis. Because of that, I have a unique perspective on how smoothly or not most lenders generally operate. Based on 14 years of insider observation, Allen Tate Mortgage has been my personal choice for every single mortgage my husband and I have ever had. The company's processes and procedures are top notch in the industry. They have a great new portal that is new since the last mortgage I closed with them, which really streamlined the process. Nothing was ever asked for twice, and from day 1, the expectations were clearly set regarding what documentation would be required. I specifically chose Elaine Young as my loan officer this time based on the fantastic history I've had with her in my firm. She keeps a close eye on every one of her files so that every one of her clients has a customer-service driven experience and always closes on time. When I was dragging my feet on getting some information uploaded to the portal, she reached out to get me back into gear so we could stay on track. Even as a self-employed individual with commercial real estate holdings, we closed in 30 days as promised with loan terms that can't be beat! If you need a mortgage, Elaine Young with Allen Tate Mortgage should be your next phone call!
Elaine makes this complicated process seem too easy! I utilized Elaine’s services three years ago, and vowed that I would be a returning customer. Well, I am a returning customer. And once again, Elaine knocked it out of the park!! I cannot thank her and her staff enough. During these very stressful times for everyone, Elaine and her team made this purchase the smoothest I’ve ever experienced. It was stress-free, and I couldn’t have been more pleased. Oh, and just in case you’re wondering, yes I will be a returning customer!!!!
Elaine was amazing throughout the entire process. I can't imagine moving without having someone working as hard as Elaine for us throughout our move. She was able to work with my wife and I to make sure that we got the best financing possible. Any question we had was answered promptly and even though we never got to meet Elaine in person, you could tell that helping people find their new home is a passion for her. Thanks!
I had a very good experience working with the team at Allen Tate Mortgage. From the pre-approval through to the closing, Elaine kept the process moving and on-track. She was available to answer our questions and prompt to return a call. I would definitely work with Allen Tate Mortgage again.
From the time our agent suggested discussing mortgage options with Elaine till closing, we couldn’t have been more pleased with attention and courtesy we received from her and her team. We were staying in temporary housing without a printer and secure internet so she bent over backwards to make the application process as easy as possible. Would definitely recommend this group to assist with your mortgage needs.
Extremely satisfied!! We have purchased many homes throughout the years and this was easily the best mortgage loan experience we’ve experienced. We were well-informed throughout the entire process. Elaine and her team were great!
Elaine is exceptional with her experience and knowledge!
We all know that moving and selling is a stressful experience to say the least but with the right people and support it can be a walk in the park so to speak.
Elaine and her staff had made this transition for me and my family stress free as can be.
Another plus with working with Elaine is the attention to time frame, we closed on the date that was promised and that was important due to fact that we were moving to another state.
I must admit I had doubts in the beginning but I was pleasantly surprised and completely satisfied with Elaine and her staff.
Elaine Young and team were outstanding throughout my entire home buying process! Very professional, quick responses, and highly knowledgeable are just a few words that describe her and her team! This was an A+ experience and I would recommend Elaine and team 100%!
Jeffrey C. Barnes
Elaine was wonderful to work with in obtaining our mortgage. It has been years since I had gone through a mortgage application process and was a bit overwhelmed with the amount of information requested. Elaine virtually held our hands and helped us identify what really was needed and how to navigate the process. She is a gem.
Jeffrey C. Barnes
Elaine Young was wonderful to work with on obtaining a mortgage, It had been years since we had applied for a mortgage and the process seemed complicated and overwhelming. Elaine virtually held our hand and helped us navigate the system and manage the process. She is a gem.
My wife and I are so happy to get our mortgage refinance with Allen Tate, with a great from Elaine and her assistant Susan, they helped us from begin to closing day. We got fixed rate at 2.5% for 15 years loan with Allen Tate. We had done our researched and no one else came close. Thanks so much to Elaine and Susan for all your help.
Adam and Amber Darbutt
Elaine was extremely professional, answered every question timely, and was a joy to work with! She treated us like family!
Great to work with. Very quick and on point process, much appreciated during these weird times.
Elaine was very helpful during this refinance process and was able to get our rate locked in when we needed to move on it. I can't thank the Allen Tate team enough for all their help over the past year. (exactly one year today) They are truly a one stop shop from Real Estate agent to financing to even the insurance. If I were to buy another home I'd use them due to the ease of use and all the help they provide to their customers.
We had a very quick turnaround between closings, and Elaine walked us though the process and helped us navigate it from 1000 miles away! She was always helpful, and answered every question we had, even if it was after hours. She also set us up with an Allen Tate insurance agent for homeowners and car insurance. I highly recommend her, and the entire Allen Tate crew!
I really enjoyed working with Elaine. Not only is she personable, but very detailed and quick to respond. This was my best experience with a refi!
Elaine, was prompt, couteous and very professional. She kept me on track as I moaned and complained about the amount of information we needed to supply. We felt like she was in our corner, representing us in every step of the process!! She is a valuable asset to your company!! I woulod recommend Elaine and her team to anyone!!
Elaine Young is definitely a professional at what she does. She was able to put me at ease with the entire process by being available and answering all of my questions and/or concerns. I was referred to Elaine by a friend and I’m glad I contacted her. I will refer her to my friends and family. Thank you.
Mary Claire P
Elaine & her team made my refinancing smooth & easy. They were responsive to my inquiries, often answering my questions before I asked them, and put to rest my anxieties as we moved through this complex process. I highly recommend them!
Elaine and her assistant Susan were so helpful and made this entire process seamless. We never felt stressed and were guided every step of the way as to what was coming next, and we are saving more money every month! We would highly recommend her!!
Elaine and her team are absolutely amazing. I cannot say enough good things. Elaine is easy to speak with. She explains things very well and she gets you the best rate out there. I would refer her to everyone.
Thank you for the great job you did for my buyer client. I appreciated the regular updates and how everything moved along in a timely manner. You made a complex process look easy, even in the middle of COVID!
Home buying is always stressful and even more so during a pandemic. When the home of our dreams came on the market, we knew we had to act fast to secure this property. After finding out that our first pre-approval letter had just expired from our prior lender, our realtor recommended Elaine Young and her team to assist us in securing a loan. Elaine worked well into the night on a Friday and the rest of the weekend to get all of our information and make sure we had everything we needed to secure this home. She was very personable from the beginning and up front with everything. Elaine and her team were able to guide us through the loan process and made the whole thing seem easy. She also secured us a lower rate than our prior lender. I would highly recommend Elaine and her team to anyone buying a home. Thank you so much for everything!!