Ms. Thomas approached us at just the right time for a refinance opportunity. Within 4 days she completed a thorough assessment of our situation and laid out 2 excellent options (1 for a modest reduction to our interest rate and monthly payment, 1 for a dramatically reduced interest rate and accelerated payment schedule). Within 7 weeks from our initial discussion, we signed our refinance documents and completed the process.
Donna is a pleasure to work with, and her thorough work on the back end made the process on our end simple, fast, and with fantastic results (we opted for an accelerated payoff at an amazing rate). She is a consummate professional, acting always in our interests by clearly laying out pros/cons of each scenario.
Based on our experience I strongly endorse and recommend her.
Donna was so helpful and truly great to work with! She patiently answered all of our questions, was always available and promptly responds to emails.
I highly recommend working with Donna and Allen Tate!
I have worked with Donna Thomas at Allen Tate Mortgage twice and have been really impressed with the quality of service and professionalism both times. Both times the process was made very clear to me, and it was a seamless and painless experience. Anytime I had a question Donna, or the people working with her in underwriting or the closing attorney's office, got back to me with an answer within minutes! I very seldom recommend business professionals, but I would not hesitate to recommend Donna to family or friends. If this rating scale had ten stars I'd give her a ten!
Christina Jacobsen Filipovic
It was a great pleasure to work with Donna. In the beginning I checked mortgage rates with other companies and banks and initially wanted to go with my local bank. Then Lisa, my realtor, introduced me to Donna... She was never pushy like the previous mortgage specialists of the other companies I talked to,- but very informative and knowledgeable. I pretty much immediately knew I will go with Allen Tate mortgage and I never regretted it, Donna is fast in her responses and she really cares about you and your money.
Donna made the home buying process so painless and easy and I recommend her highly.
Thank you so so much Donna!!!!!
Donna is by far the most effective proactive and caring real estate professional we have ever worked with. She navigated our transaction through some very uncertain circumstances in an amazing way. We will always look to her for future mortgage needs!
Donna is very experienced in processing the financial aspect of purchasing a house. She provided an overview of the whole purchasing process first, including applying for a loan, obtaining credit reports, checking tax returns. Then I knew the process and what to anticipate at different stages. She even provided very wise suggestions about the pros and cons of price differences before the negotiation of house prices. She listed different loan options and analyzed the pros and cons of each option from my standpoint, which are very very valuable suggestions. She answered all my questions patiently. She is very professional and very skillful in providing wise suggestions. She is very efficient and responsive in processing the paperwork and scheduling the closing. She reminded me of the closing beforehand, and she even sent me an email to explain all the commercial mails and what to expect after closing. I recommend her without any reservation. I hope you also find the purchasing process smooth and pleasant when you work with Donna.
Donna was absolutely amazing! She was incredibly responsive - both during the purchase of my home and afterward - and even after hours. She made miracles happen to get me into my new home and talked me off the ledge MANY times throughout the process. Knowing what I know now, I should have worried less - she had everything in hand, even when I didn't.
Donna is always very quick to help and answer any questions my clients and I have. She is helpful in taking the time to prepare a brochure detailing some options for a prospective buyer.
Miss Donna was very friendly and professional along with very understanding. Miss Donna provided me with the best and most phenomenal service! I would highly recommend anyone and everyone who needs assistance with obtaining mortgage and insurance to reach out to Miss Donna! She truly goes out of her way for you!
I wanted to thank you all the work that you did to get our home closed on time. When I first started applying for a mortgage, I knew that I had a close to impossible timeline. It was July 2nd, and my home in Anderson was closing on July 31st. I needed a home August 1st! My first choice for mortgage providers was USAA, my bank. However, they wanted a $300+ application fee, and didn't think that we could close before the middle of August. They gave me no hope of closing earlier. On the other hand, you let me apply for free and gave me hope that we could close by August 1st. Every step of they way you, and your team, helped me get the right paperwork filled out and submitted. We probably would have closed on August 1st if I had not extended my closing to August 8th. Incredibly, we were able to close in 29 days!
Thank you again for your help,
Donna, Many thanks from Adrienne and I for your excellent professional and moral support during our home buying process. You were ever so patient even with my indecisiveness at the beginning and you managed to guide us into a position that enabled us to buy our first home. We are delighted with where we ended up and are so excited to have moved into our new home. I will certainly recommend you and Allen Tate Mortgage to any home buying friends. Cheers and All the Best!
THANK YOU DONNA! We very much appreciate your professionalism, thoroughness, and responsiveness throughout the entire mortgage financing process. Your support and guidance during the stressful events of selling & purchasing homes was invaluable and we will be sure to recommend your services to anyone needing a mortgage loan.
Donna was very friendly and helpful to talk to. She also sent a follow up email summarizing the phone call and explaining the next steps.
Great! Donna has gone the extra mile on more than one occasion to get us the information we need. She is very professional and thorough and gets the job done. Thanks, Donna!
Friendly, helpful, and hard-working!
Donna Thomas is as good as they get when it comes to handling a loan. She worked diligently from the beginning to end to see our dream come true. We can’t thank her enough for all her hard work. She has to be one of the best loan specialists in the industry. We love you Donna and we thank you so much!!!
Donna and the entire team that dealt with my mortgage at Allen Tate Realtors were exceptional. They told me everything I needed to do and what deadlines I needed to meet in order to close on my new home in just 30 days. They were very quick to ask and answer all of the required questions we needed to get resolved. Donna and her team turned what I expected to be a long and stressful process to a very simple and easy one. I was very pleased with the communication, customer service, efficiency, and overall experience I had with Donna and Allen Tate Realtors. I would highly recommend them to anyone for your real estate needs.
Top notch quality, customer service, work ethic, knowledge, compassion, care, and communication. I wish there were more then 5 stars because I was beyond Extremely Satisfied with my experience. My wife and I are in our first year of marriage, having our first child, buying our first car and our first home over the course of 3-4 months. Needless to say we needed a miracle to happen to get into the perfect home for us before the baby arrived. By the grace of God, a lot of help from Donna Thomas and Allen Tate, that miracle happen. They serviced my wife and I tirelessly around the clock, making sure nothing fell through the cracks, we were never waiting around for days or even hours hoping for a response. There were many times my wife and I raved about how incredible our experience had been with the staff at Allen Tate in Greenville. Our Real Estate Agent, Amanda Link, and Donna Thomas are the greatest dynamic duo I've ever seen when it comes to buying a home. In the nicest way possible they stayed on me making sure all my ducks were in a row, this resulted in us getting in the house we loved in such a short time frame. I can't say enough great things about them, they turned an extremely stressful/time crunched situation into a smooth sailing and enjoyable experience.
Jared & Sarah
Donna has made this process extremely easy, as a first time home buyer I didn't know what to expect and didn't even know where to start. Donna guided me through the process and made every step super easy to accomplish and understand. The Allen Tate team is a great group of people and are incredibly knowledgeable in this business. I have and will continue to recommend them to everyone I know.
I want to truly thank everyone that has been involved in my process of buying a home. Everyone was excellent to work with and made their self available to me anytime I needed questions answered. You all made this home buying a great smooth experience. I want to especially thank Donna Thomas and Cathy Clay for being there for any questions or concerns I had during this process and for being on top of everything. This whole group of people have been WONDERFUL!!!
We could have not had a better experience. The professional and friendly and genuine concern for our needs was wonderful.
A lovely experience with a friendly, professional, interested woman...Donna Thomas. She made it very easy to apply for my new home loan. I highly recommend Donna when you need your next mortgage loan.