We could have not had a better experience. The professional and friendly and genuine concern for our needs was wonderful.
I want to truly thank everyone that has been involved in my process of buying a home. Everyone was excellent to work with and made their self available to me anytime I needed questions answered. You all made this home buying a great smooth experience. I want to especially thank Donna Thomas and Cathy Clay for being there for any questions or concerns I had during this process and for being on top of everything. This whole group of people have been WONDERFUL!!!
Jared & Sarah
Donna has made this process extremely easy, as a first time home buyer I didn't know what to expect and didn't even know where to start. Donna guided me through the process and made every step super easy to accomplish and understand. The Allen Tate team is a great group of people and are incredibly knowledgeable in this business. I have and will continue to recommend them to everyone I know.
Top notch quality, customer service, work ethic, knowledge, compassion, care, and communication. I wish there were more then 5 stars because I was beyond Extremely Satisfied with my experience. My wife and I are in our first year of marriage, having our first child, buying our first car and our first home over the course of 3-4 months. Needless to say we needed a miracle to happen to get into the perfect home for us before the baby arrived. By the grace of God, a lot of help from Donna Thomas and Allen Tate, that miracle happen. They serviced my wife and I tirelessly around the clock, making sure nothing fell through the cracks, we were never waiting around for days or even hours hoping for a response. There were many times my wife and I raved about how incredible our experience had been with the staff at Allen Tate in Greenville. Our Real Estate Agent, Amanda Link, and Donna Thomas are the greatest dynamic duo I've ever seen when it comes to buying a home. In the nicest way possible they stayed on me making sure all my ducks were in a row, this resulted in us getting in the house we loved in such a short time frame. I can't say enough great things about them, they turned an extremely stressful/time crunched situation into a smooth sailing and enjoyable experience.
Donna and the entire team that dealt with my mortgage at Allen Tate Realtors were exceptional. They told me everything I needed to do and what deadlines I needed to meet in order to close on my new home in just 30 days. They were very quick to ask and answer all of the required questions we needed to get resolved. Donna and her team turned what I expected to be a long and stressful process to a very simple and easy one. I was very pleased with the communication, customer service, efficiency, and overall experience I had with Donna and Allen Tate Realtors. I would highly recommend them to anyone for your real estate needs.
Donna Thomas is as good as they get when it comes to handling a loan. She worked diligently from the beginning to end to see our dream come true. We can’t thank her enough for all her hard work. She has to be one of the best loan specialists in the industry. We love you Donna and we thank you so much!!!
Friendly, helpful, and hard-working!
Donna Thomas and her team get 5 stars. No one will work harder for you. Due to circumstances beyond my control I had a 75 point credit rating drop four days before closing. Donna and her team pulled out all the stops to rework the loan and close at the scheduled time. There are not many who have the skills and would make the effort for that to happen. Many thanks !
Thanks you have been very helpful. Yes I will [pay the Sams account off although I didn't spend that much. Thanks again.
Linda T. Anderson
Donna Thomas provided excellent and gracious attention to my home buy experience.
Michael & Linda Kolongowski
Donna & John did a wonderful handling our needs and stuck with us when I thought we had driven them both to the point of no return. We were able to get to a closing on a new home when we thought that it would be next to impossible due to our unique financial situation.
Bill and Ann Geisler
Donna has been awesome to work with and always communicates to us what is going one.
A very efficient person to answer all my questions and keep me up to date on the loan process. Donna was very helpful from the beginning to the end of my loan with Allen Tate.
My husband and I really enjoyed working with Donna. She is very professional and responsive. She was always available for questions. I utilized the online tools and it was very efficient with my busy schedule. We had zero hiccups with processing our home loan. And of course, the rate was great. Thank You Donna
Donna made the process incredibly painless…plus saved us thousands in the process.
Donna was so helpful throughout the mortgage and home buying process! She listened to my priorities and helped me choose a mortgage that matched my goals. She explained everything thoroughly and made sure I understood what was happening each step of the way. It was easy to review and sign documents electronically. Donna was great at communicating with my realtor and keeping things on track. I had never had any experience with Allen Tate before, but I feel like I really landed on my feet!
We are just starting this process
I can't thank Donna enough for her help. I was overseas when I started my process and she made it such a breeze. Things couldn't have gone any smoother. She made the process very simple and quick. Donna made it easy to understand and participate even from a distance. I would recommend her to anybody looking to make a change.
Contacted in regards to an interest in a home I saw on realtor. Received fast and friendly service and additional help about lending and what my best options are.
From my first inquiry through closing Donna was communicative, very responsive to emails, texts and phone calls, kind, professional, and an absolute pleasure to work with. I do not recommend people often because I am, by extension, putting my own reputation on the line, but I would not hesitate to recommend Donna to family or friends. Thank you for all you do Donna!
I wanted to thank you all the work that you did to get our home closed on time. When I first started applying for a mortgage, I knew that I had a close to impossible timeline. It was July 2nd, and my home in Anderson was closing on July 31st. I needed a home August 1st! My first choice for mortgage providers was USAA, my bank. However, they wanted a $300+ application fee, and didn't think that we could close before the middle of August. They gave me no hope of closing earlier. On the other hand, you let me apply for free and gave me hope that we could close by August 1st. Every step of they way you, and your team, helped me get the right paperwork filled out and submitted. We probably would have closed on August 1st if I had not extended my closing to August 8th. Incredibly, we were able to close in 29 days!
Thank you again for your help,
Donna, Many thanks from Adrienne and I for your excellent professional and moral support during our home buying process. You were ever so patient even with my indecisiveness at the beginning and you managed to guide us into a position that enabled us to buy our first home. We are delighted with where we ended up and are so excited to have moved into our new home. I will certainly recommend you and Allen Tate Mortgage to any home buying friends. Cheers and All the Best!
THANK YOU DONNA! We very much appreciate your professionalism, thoroughness, and responsiveness throughout the entire mortgage financing process. Your support and guidance during the stressful events of selling & purchasing homes was invaluable and we will be sure to recommend your services to anyone needing a mortgage loan.
Donna was very friendly and helpful to talk to. She also sent a follow up email summarizing the phone call and explaining the next steps.
Great! Donna has gone the extra mile on more than one occasion to get us the information we need. She is very professional and thorough and gets the job done. Thanks, Donna!
Donna was extremely efficient, professional and responsive during the entire process of qualifying for our loan to closing. She and Fran were a pleasure to work with. Five Stars to both!!!
Steve and Madonna Cromer
Donna has gone above and beyond!
She has been a delight to work with.
You are fortunate to have her as your representative.
Madonna & Stephen Cromer
Donna has continued to take care of us through this loan process! She has continued to make a difficult process a very good experience! We would high recommend her to everyone!
Focused, hard worker, outstanding efficiency and quick detail turn-around...it was great having her on our team!
Susan C. Brown
I appreciated the real, honest concerns for the apprehension I was experiencing applying for a home mortgage, 1st time buyer, age 75. Linda Humphries and Donna Thomas welcomed me in a most assuring, comfortable, endearing way without pretense and with the highest integrity so that what I "felt" is what "it is". I thank God for placing me in a new responsible position and with new, responsible professionals along side.
Donna has gone above and beyond to make my home buying and selling a breeze. Not only is she an expert in her field, she truly cares about her clients and gives 5 star service. It was a pleasure working with her and I will continue to recommend her to everyone I know!
Working with everyone we met in the Tate Reality team would rate as EXCELLENT in our experience. We would use this firm again and will highly recommend you to anyone who needs this process.